Receipt Data Elements

In This Guide

Request Message

All the JSON elements referenced in the Receipts API reference are expected unless otherwise indicated below or a written waiver is obtained from flexEngage. DO NOT send non-required elements that you do not use.

MAKE SURE THAT EVERYTHING THAT APPEARS ON THE PAPER RECEIPT IS SENT.

Anatomy of a Digital Receipt

flexEngage will work with the merchant to create a suitable receipt template based on their requirements. Below is a sample email receipt that has been annotated followed by a table that identifies the JSON elements used for the annotated data. There are also expanded views of specific sections following this high level sample.

Figure 1: Sample Email Receipt Template

Sample Email Receipt Template

Sample Email Receipt Template

Sample Email Receipt Template

Sample Email Receipt Template

Sample Email Receipt Annotation Key

The table below identifies the Merchant (Web) Portal and OpenAPI elements used in the annotated email receipt sample (above) and the PDF receipt sample (below).

1Email Subject Line from Merchant Portal2Email Sender Name and Sender Email Address from Merchant Portal
3Email Header from Merchant Portal4Survey from Merchant Portal
5Logo from Merchant Portal6See "Store Information" below
7ReceiptHeader8See "Receipt Transaction Header" - below
9See "Item Information" below13See "Order Information" below
14See "Return Information" - below15See "Receipt Summary Information" below
16See "Tender Information" below17See "Deposit Information" below
18See "Payment History" below19See "Sold To Information" below
20See "Delivery Pickup Information" below21See "Terms and Conditions" below
22See "Transaction Signature' below23Corporate Social Media Links from Merchant Portal
24additionalInfo1 additionalInfo2 additionalInfo3 additionalInfo4 additionalInfo525Receipt Footer from Merchant Portal
26Barcode Graphic generated based on: barcodeType barcodeNumber27Marketing Campaign Content from Merchant Portal
28Email Footer from Merchant Portal29Static content provided by flexEngage

Store Information

Below is the Store Information on the email receipt.

Store Information on the email receipt

"store": {
  "id": "001",
  "name": "flexEngage Retail Store",
  "address": {
    "typeCode": null,
    "addressLine1": "14 E Washington Street",
    "city": "Orlando",
    "territory": "FL",
    "postalCode": "32584",
    "country": {
      "value": "US",
      "code": "US"
    },
    "postalCodeExtension": null
  },
  "telephone": {
    "areaCode": "407",
    "localNumber": "60FLEX8"
  }
}

Receipt Transaction Header

Below the Receipt Transaction Header on the email receipt.

Receipt Transaction Header on the email receipt

8A
"transactionNumber": "88888",
"receiptDateTime": "2016-05-13T11:40:16-07:00",
8B
"revision": {
  "number": "999",
  "dateTime": "2016-05-13T11:40:16-07:00"
},
8C
"workstation": {
  "id": "090",
  "operator": "Jbob",
  "associate": "Sam",
  "store": {
    "id": "333",
    ….
  }
  ….
}
8D
"relatedTransactionReference": {
  "store": "111",
  "register": "020",
  "transactionNumber": "98765",
  "reasonCode": "R555",
  "reason": "Detailed Reason Here"
},
8E
"loyalty": {
  "number": "12345",
  "customerName": "Joe Customer",
  "expirationDateTime": "2017-05-13",
  "balance": 9999,
  "misc": "Point Earned this Purchase: 500"
},

Item Information

Below the Item Information on the email receipt.

Item Information on the email receipt

"items": [
  {
    "name": "LIVING ROOM SET",
    "description": null,
    "classCode": null,
    "sku": "20170220001",
    "upc": "20170220001",
    "price": 2049,
    "total": 1499,
    "priceNotation": "T",
    "quantity": {
      "value": 1,
      "units": 1,
      "unitOfMeasureCode": "Each"
    },
    "discounts": [
      { "amount": -550.97, "name": "Sale" }
    ],
    "miscInfo": "Reg: $2,049.00 Sale: $1,499.00 You Saved: $550.97\nflexEngage In-Home Delivery\n(Assembly Included)\nUsually delivers in 3 to 4 weeks",
    "supportingDocuments": {
      "Review 1": {"name": "Write a review", "url": "https://www.flexEngage.com/review"},
      "WARRANTY1": {"name": "Warranty Information", "url": "https://www.flexEngage.com/warranty-information"}
    }
  }
]

See the Request Field Reference for more on item pricing, discounts, and price notations.

Order Information

Below is the Order Information on the email receipt.

Order Information on the email receipt

13A
"orders": [
  {
    "number": "298323",
    "action": "Create",
    "barcodeNumber": "2342342",
    "barcodeType": "Code128",
    "description": "Description of Order",
13B
    "items": [
      {
        "name": "Backordered Item",
        "description": "Prod Description Text",
        "classCode": null,
        "sku": "00000001",
        "upc": "00000001",
        "price": 1.0,
        "total": 1.0,
        "priceNotation": "TP",
        "quantity": { "value": 2, "units": 2, "unitOfMeasureCode": "EACH" },
        "discounts": [
          { "amount": -1.0, "name": "BOGO Free" }
        ],
        "miscInfo": "This is a cool product"
      }
    ]
13C
    "totalAmount": 1.0,
    "taxes": [
      { "description": "Sales Tax", "percent": 0.0, "taxableAmount": 1.0, "amount": 1.0, "taxTypeCode": "Sales" }
    ],
    "fees": [
      { "amount": 1.0, "description": "Delivery Charge" }
    ],
13D
    "deposits": [
      { "accountNumber": "Account Number", "amount": 1.0, "balanceDue": 1.0 }
    ],
13E
    "paymentSchedules": [
      { "description": "First Payment", "amountDue": 1.0, "dueDate": "2016-12-12" },
      { "description": "Second Payment", "amountDue": 2.0, "dueDate": "2016-12-15" }
    ],
13F
    "soldTo": {
      "address": {
        "typeCode": null,
        "addressLine1": "14 Main Street",
        "addressLine2": "Floor 2",
        "city": "Orlando",
        "territory": "FL",
        "postalCode": "32054",
        "country": { "value": "Country", "code": "US" },
        "postalCodeExtension": "0000"
      },
      "customerName": "Joe Customer",
      "customerNumber": "123643",
      "telephone1": { "areaCode": "212", "localNumber": "3334444" },
      "telephone2": { "areaCode": "555", "localNumber": "2224444" }
    },
13G
    "deliveryPickup": {
      "address": {
        "typeCode": null,
        "addressLine1": "555 South Street",
        "city": "Somewhere",
        "territory": "FL",
        "postalCode": "34444",
        "country": { "value": "Country", "code": "US" },
        "postalCodeExtension": "1234"
      },
      "instructions": "Delivery-Pickup Instructions",
      "dateTime": "2014-01-01"
    }

action describes what kind of order event this is — valid values include Create, Modify, Cancel, Payment, Shipment, Pickup, Return, Notify, and Other.

Return Information

Below is the Return Information on the email receipt.

Return Information on the email receipt

14A
"returns": [
  {
    "originalStoreNumber": "777",
    "originalRegister": "030",
    "originalTransactionNumber": "111111111",
    ….
  }
],
14B
"items": [
  {
    "name": "Returned Item",
    "description": "Returned Item Description",
    "sku": "222222",
    "upc": "222222",
    "price": -10.0,
    "total": -10.0,
    "priceNotation": "TP",
    "quantity": { "value": 1, "units": 1, "unitOfMeasureCode": "EACH" },
    "supportingDocuments": {
      "return1": {"name": "return1 Link", "url": "http://www.example.com/return1"},
      "return2": {"name": "return2 Link", "url": "http://www.example.com/return2"}
    },
    "discounts": [
      { "amount": 3.0, "name": "$3 Off" }
    ]
  }
]

Receipt Summary Information

Below is the Receipt Summary Information on the email receipt.

Receipt Summary Information on the email receipt

"grossAmount": 1499,
"discounts": [
  { "amount": -1.0, "name": "Discount Name" }
],
"netAmount": 1618.99,
"taxes": [
  { "description": null, "percent": 0.06, "taxableAmount": 1499, "amount": 89.94, "taxTypeCode": "Sales" },
  { "description": "County Tax", "percent": 0.045, "taxableAmount": 1000, "amount": 45, "taxTypeCode": "Sales" }
],
"grandAmount": 1708.93,
"tip": 1.0,
"serviceCharge": 1.0,
"fees": [
  { "amount": 119.99, "description": "In-Home Delivery" },
  { "amount": 20.99, "description": "Installation Fee" }
]

Tender Information

Below is the Tender Information on the email receipt.

Tender Information on the email receipt

16A
"tenders": [
  {
    "tenderTypeCode": "Cash",
    "dateTime": null,
    "amount": 1800,
    "creditDebit": null,
    "miscInfo": null,
    "currency": "USD"
  },
16B
  {
    "tenderTypeCode": "GiftCard",
    "dateTime": null,
    "amount": 250,
    "giftCard": {
      "accountNumber": "*********3222",
      "balance": 0,
      "authNumber": "1234556"
    },
    "miscInfo": null,
    "emv": null,
    "currency": "USD"
  },
16C
  {
    "tenderTypeCode": "CreditDebit",
    "dateTime": "2014-01-01T00:00:00+05:00",
    "amount": 100,
    "creditDebit": {
      "first6Digits": null,
      "last4Digits": "6332",
      "typeCode": "VISA"
    },
    "authorizationCode": "98765",
    "miscInfo": null,
    "emv": {
      "aid": "A0000000031010",
      "appLabel": "VISA DEBIT",
      "appPreferredName": null,
      "additionalAttributes": {
        "CARD ENTRY MODE": "Chip Read",
        "EMV TAG 5F2A": "0840",
        "EMV TAG 8A": "00",
        "EMV TAG 95": "0000008000",
        "EMV TAG 9B": "E800",
        "EMV TAG 9F10": "06O10A03600000",
        "EMV TAG 9F34": "1E0300",
        "EMV MODE": "ISSUER",
        "EMV CVM": "SIGNATURE",
        "EMV CHIP INDICATOR": "CONTACT"
      }
    },
    "currency": "USD"
  }
]
16D
"tenderApplied": 1800,
"changeDue": 91.07,

Deposit Information

Below is the Deposit Information on the email receipt.

Deposit Information on the email receipt

"deposit": {
  "accountNumber": "555555",
  "amount": 36.30,
  "balanceDue": 40.0
}

Payment History

Below is the Payment History on the email receipt.

Payment History on the email receipt

"tenderHistory": [
  {
    "tenderTypeCode": "GiftCard",
    "dateTime": "2016-05-13T00:00:00+05:00",
    "amount": 10.00
  },
  {
    "tenderTypeCode": "CreditDebit",
    "dateTime": "2016-05-13T00:00:00+05:00",
    "amount": 26.30,
    "creditDebit": {
      "first6Digits": "000000",
      "last4Digits": "0000",
      "typeCode": "Visa"
    }
  }
]

Sold To Information

Below is the Sold To Information on the email receipt.

Sold To Information on the email receipt

"soldTo": {
  "address": {
    "typeCode": null,
    "addressLine1": "22 Main Street",
    "city": "Orlando",
    "territory": "FL",
    "postalCode": "34734",
    "country": {
      "value": "US",
      "code": "US"
    },
    "postalCodeExtension": null
  },
  "customerName": "Joe",
  "customerNumber": null,
  "telephone1": {
    "areaCode": "321",
    "localNumber": "0000000"
  }
}

Delivery Pick-up Information

Below is the Delivery Pick-up Information on the email receipt.

Delivery Pick-up Information on the email receipt

"deliveryPickup": {
  "address": {
    "typeCode": null,
    "addressLine1": "22 Elm Street",
    "addressLine2": null,
    "addressLine3": null,
    "city": "New York",
    "territory": "NY",
    "postalCode": "10009",
    "country": {
      "value": "Country",
      "code": "US"
    },
    "postalCodeExtension": null
  },
  "instructions": "These are the delivery pickup instructions",
  "dateTime": "2016-01-06"
}

Terms and Conditions

Below is the Terms and Conditions on the email receipt.

Terms and Conditions on the email receipt

"terms": [
  {
    "signature": {
      "base64Image": "iVBORw0KGgoAAA…..",
      "imageMimeType": "image/png",
      "dateTime": "2016-05-13",
      "text": null
    },
    "description": "These are the terms you just agreed to\nI have read and agree...",
    "supportingDocuments": null
  }
]

Transaction Signature

Below is the Transaction Signature on the email receipt.

Transaction Signature on the email receipt

"signature": {
  "base64Image": "iVBORw0KGgoAAAANSU…..",
  "imageMimeType": "image/png",
  "dateTime": "2016-05-13",
  "text": "This is the transaction signature"
}